Allerton C&S NE Limited

Lincoln, LN2 · Established 13/0

A CQC-regulated home-care provider serving Lincoln, registered since 13/0. Rated Good at its most recent CQC inspection (15/05/2021).

What the CQC found

The five questions inspectors ask, and how Allerton scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

“Open, inclusive leadership culture with staff reporting feeling valued and supported.”
CQC inspection report, Oct 2021

“Regular quality audits covered care records, medication and training with issues actioned appropriately.”
CQC inspection report, Oct 2021

“24-hour on-call senior staff ensured continuous support for care workers and people using the service.”
CQC inspection report, Oct 2021

Inspection history

Oct 2021
Good
Navigation Support & Care Services Ltd, a domiciliary care provider for adults with learning disabilities and autism in Lincoln, retained its overall Good rating across all five key questions at this December 2018 inspection. The service demonstrated strong pe…
May 2021
Good
Allerton C&S NE Limited is rated Good overall following a focused inspection of Safe and Well-Led, with Well-Led deteriorating to Requires Improvement due to gaps in DBS renewal monitoring, inconsistent COVID-19 testing oversight, and poor communication with r…
Jan 2020
Good
Navigation Support & Care Services Ltd, a homecare provider supporting 32 people with learning disabilities or autistic spectrum disorder in Lincoln, was rated Good overall with an Outstanding rating for Responsive. The service demonstrated exceptional persona…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered