Care Outcomes UK Ltd

Boldon Colliery, NE35 · Established 18/1 · Operated by Care Outcomes UK Limited

A CQC-regulated home-care provider serving Boldon Colliery, registered since 18/1. Rated Good at its most recent CQC inspection (Jan 2023).

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What the CQC found

The five questions inspectors ask, and how Care scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“People and relatives reported feeling safe and spoke highly of the care provided.”
CQC inspection report, Jun 2023

“Strong duty of candour culture; manager submitted notifications to CQC for significant events.”
CQC inspection report, Jun 2023

“Innovation such as the 'Purple Bag Scheme' to facilitate smoother hospital handovers and the 'Rainbow Award' to recognise staff.”
CQC inspection report, Jun 2023

Inspection history

The trajectory matters as much as the latest rating.

Jun 2023
Good
Care Outcomes UK Ltd, a domiciliary care provider in Boldon Colliery, was rated Good overall following an unannounced inspection on 23 March 2023, with only the Safe and Well-led key questions directly inspected. The service demonstrated strong leadership, saf…
Jan 2021
Not rated
Nov 2017
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Care does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NE35 9PF in Boldon Colliery. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NE35

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