Next Steps Ltd

Market Harborough, LE16 · Established 2011

A CQC-regulated home-care provider serving Market Harborough, registered since 2011. Rated Good at its most recent CQC inspection (Jun 2022).

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What the CQC found

The five questions inspectors ask, and how Next scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Positive partnership working with health and social care professionals”
CQC inspection report, Jun 2022

“Effective governance and quality audits by registered manager and nominated individual”
CQC inspection report, Jun 2022

“Open, transparent culture with duty of candour upheld by the registered manager”
CQC inspection report, Jun 2022

Inspection history

The trajectory matters as much as the latest rating.

Jun 2022
Good
Next Steps Ltd, a supported living and domiciliary care agency for six people, was rated Good overall following a focused inspection of Safe and Well-led prompted by anonymous neglect concerns that were not substantiated. Well-led improved from Requires Improv…
Apr 2021
Not rated
Jan 2021
Not rated
Mar 2020
Not rated
Aug 2017
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Next does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at LE16 8HB in Market Harborough. Service area not formally published; we recommend asking the agency directly when requesting a quote.

LE16

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