Care Plus Essex Limited part of Manorcourt Care

Saffron Walden, CB10 · Established 2014

A CQC-regulated home-care provider serving Saffron Walden, registered since 2014. Rated Good at its most recent CQC inspection (Oct 2018).

What the CQC found

The five questions inspectors ask, and how Care scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

“Out of hours support system was established and accessible to people and staff”
CQC inspection report, Jan 2021

“Manager engaged with dementia action alliance and completed train the trainer for dementia coaching”
CQC inspection report, Jan 2021

“Quality assurance system including postal surveys, spot checks, and face-to-face reviews”
CQC inspection report, Jan 2021

Inspection history

Jan 2021
Good
Care Plus Essex Limited (part of Manorcourt Care) was rated Good overall at its August 2015 inspection, with a Requires Improvement rating for Safe due to 21 missed calls recorded in 2014 and gaps in staff competency assessment for PEG tube medication administ…
Jun 2019
Good
Care Plus Essex Limited part of Manorcourt Care achieved a Good rating across all five key questions at this October 2018 inspection, having addressed previous concerns about missed calls and medicines competency assessment. The service demonstrated safe medic…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Registered at CB10 1AX in Saffron Walden. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CB10

Comparable agencies nearby

Not rated0.2 km awayEssex

Registered manager: Portocarrero, Catia

Good0.6 km awayEssex

Requires improvement1.0 km awayEssex

Registered manager: Greenslade, Maddison

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