Agincare UK Notts County

Nottingham, NG5 · Established 18/0 · Operated by Agincare UK Limited

A CQC-regulated home-care provider serving Nottingham, registered since 18/0. Rated Good at its most recent CQC inspection (Nov 2019).

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What the CQC found

The five questions inspectors ask, and how Agincare scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“A whistleblowing policy was in place and staff felt supported and able to raise concerns with management.”
CQC inspection report, Jan 2021

“People's nutritional needs were documented and appropriate support provided; liaison with other healthcare professionals was evident.”
CQC inspection report, Jan 2021

“Mental Capacity Act 2005 was followed and best interest assessments were in place where people lacked capacity.”
CQC inspection report, Jan 2021

Inspection history

The trajectory matters as much as the latest rating.

Jan 2021
Requires improvement
Agincare UK Notts County was rated Requires Improvement overall at its March 2015 inspection, with recurring failures in medicines record-keeping, missed/late visits, inconsistent care records, and failure to embed learning from complaints. Caring and effectiv…
Jan 2020
Good
Agincare UK Notts County was rated Good across all five key questions at its announced inspection in July 2016, with 300 people receiving safe, caring and well-managed homecare in Nottinghamshire. The sole area for improvement was that care plans did not alway…
May 2019
Good
Agincare UK Notts County was rated Good overall at its March 2019 inspection, with Safe requiring improvement due to punctuality issues with staff visits and inaccuracies in medication recording charts. All other key questions were rated Good, with particular…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Agincare does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NG5 6GP in Nottingham. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NG5

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