Not Rated

Glenister Gardens

Hayes, UB3 · Established 30/0 · Operated by CCS Homecare Services Ltd

A CQC-regulated home-care provider serving Hayes, registered since 30/0. Rated Not Rated at its most recent CQC inspection.

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What the CQC found

The five questions inspectors ask, and how Glenister scored.

Safe

Not Rated

People are protected from abuse and avoidable harm.

Effective

Not Rated

Care achieves good outcomes and quality of life.

Caring

Not Rated

Staff treat people with compassion, dignity, respect.

Responsive

Not Rated

Services are tailored to people's needs.

Well-led

Not Rated

Leadership and culture support quality care.

In their own words: what inspectors said

“Safeguarding procedures were in place, staff trained and the registered manager understood their responsibilities.”
CQC inspection report, Oct 2023

“The provider worked in partnership with a wide range of health, social care and local authority professionals.”
CQC inspection report, Oct 2023

“Staff felt well supported by the registered manager and reported an open, approachable culture.”
CQC inspection report, Oct 2023

Inspection history

The trajectory matters as much as the latest rating.

Sept 2024
Not rated
Glenister Gardens provides care and support to adults with a learning disability and autistic people living in a 'supported living' setting, so that they can live as independently as possible. People's care and housing are provided under separate contractual a…
Jul 2024
Not rated
Glenister Gardens provides care and support to adults with a learning disability and autistic people living in a 'supported living' setting, so that they can live as independently as possible. People's care and housing are provided under separate contractual a…
Oct 2023
Requires improvement
CCS Homecare Services Ltd at Glenister Gardens was rated Requires Improvement overall following a July 2023 inspection, with breaches of Regulations 12 and 17 identified in relation to unsafe medicines management, unmitigated risks, and ineffective governance…
Oct 2021
Not rated
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Glenister does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at UB3 3FA in Hayes. Service area not formally published; we recommend asking the agency directly when requesting a quote.

UB3

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