Lincoln Healthcare Group Limited

Newcastle Upon Tyne, NE5 · Established 2011

A CQC-regulated home-care provider serving Newcastle Upon Tyne, registered since 2011. Rated Good at its most recent CQC inspection (Jul 2023).

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What the CQC found

The five questions inspectors ask, and how Lincoln scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Complaints resolved promptly; open communication channels between management, staff and people using the service.”
CQC inspection report, Jul 2023

“Effective multi-agency working and continuous improvement with a clear strategic plan.”
CQC inspection report, Jul 2023

“Clear duty of candour policy and transparent culture evidenced during inspection.”
CQC inspection report, Jul 2023

Inspection history

The trajectory matters as much as the latest rating.

Jul 2023
Good
Lincoln Healthcare Group Limited was rated Good overall following inspections on 17 and 21 April 2023, with both Safe and Well-led key questions rated Good. The service demonstrated improvements in medicines management since the previous inspection, strong saf…
Jan 2021
Good
Lincoln Healthcare Group Limited was rated Good across all five key questions following an unannounced inspection in July 2015, with no regulatory breaches identified. The service demonstrated strong safeguarding practice, consistent person-centred care, well-…
Dec 2017
Good
Lincoln Healthcare Group Limited is rated Good overall, with a Requires Improvement rating for Safe due to insufficiently detailed medicines records and a MAR coding system that did not capture all administration events. All other key questions remain Good, wi…
Jun 2014
Not rated
Mar 2014
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Lincoln does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NE5 1NB in Newcastle Upon Tyne. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NE5

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