Hands In Harmony Home Care Services Limited

Bedford, MK43 · Established 08/0

A CQC-regulated home-care provider serving Bedford, registered since 08/0. Rated Good at its most recent CQC inspection (Apr 2024).

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What the CQC found

The five questions inspectors ask, and how Hands scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Outstanding

Leadership and culture support quality care.

In their own words: what inspectors said

“Strong inclusion and diversity focus, including faith-matching of staff to people with specific cultural and religious needs.”
CQC inspection report, Jan 2024

“Proactive incident learning, including introducing a new hospital-admission verification policy to prevent missed care calls.”
CQC inspection report, Jan 2024

“Sufficient, reliable staffing with people consistently seeing regular carers, and flexible management cover when staff ran late.”
CQC inspection report, Jan 2024

Inspection history

The trajectory matters as much as the latest rating.

Jan 2024
Good
Hands In Harmony Home Care Services Limited received an overall Good rating following a focused inspection of Safe and Well-led, with Well-led upgraded to Outstanding for its exceptional person-centred culture, robust governance, and consistent delivery of lif…
Jan 2021
Not rated
Jan 2020
Not rated
May 2019
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Hands does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at MK43 9JB in Bedford. Service area not formally published; we recommend asking the agency directly when requesting a quote.

MK43

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