Annies Homecare Services Ltd

Mayland, CM3 · Established 05/0

A CQC-regulated home-care provider serving Mayland, registered since 05/0. Rated Good at its most recent CQC inspection (May 2025).

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What the CQC found

The five questions inspectors ask, and how Annies scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Improvements made to gathering feedback from people and relatives, including satisfaction surveys and regular phone calls.”
CQC inspection report, Dec 2023

“Provider worked in partnership with healthcare professionals who reported responsive communication.”
CQC inspection report, Dec 2023

“Infection prevention and control processes improved; staff trained and PPE available.”
CQC inspection report, Dec 2023

Inspection history

The trajectory matters as much as the latest rating.

Aug 2025
Not rated
Annies Homecare Limited is a domiciliary care agency delivering personal care and support to people in their homes. At the time of our inspection 48 people were being supported by the service. CQC only inspects where people receive personal care. This is help…
Dec 2023
Requires improvement
Annies Homecare Services received an overall rating of Requires Improvement following a focused inspection in October 2023, with the well-led domain rated Inadequate due to persistent, repeated breaches of Regulation 17 (Good Governance) across four of the las…
Nov 2022
Requires improvement
Annies Homecare Services received a Requires Improvement rating following a focused October 2022 inspection, with regulatory breaches found across safe care and treatment (Reg 12), staffing (Reg 18), and good governance (Reg 17), the latter resulting in a warn…
Oct 2021
Not rated
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Annies does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CM3 6EG in Mayland. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CM3

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