Mach Care Solutions (Birmingham)

Birmingham, B27 · Established 30/0 · Operated by Mach Care Solutions Limited

A CQC-regulated home-care provider serving Birmingham, registered since 30/0. Rated Good at its most recent CQC inspection (Jul 2025).

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What the CQC found

The five questions inspectors ask, and how Mach scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Staff sought verbal consent before providing care and support to people.”
CQC inspection report, Sept 2023

“PPE stocks were available and many people confirmed staff wore appropriate PPE.”
CQC inspection report, Sept 2023

“Supervision and one-to-one meetings were in place to support staff development.”
CQC inspection report, Sept 2023

Inspection history

The trajectory matters as much as the latest rating.

Nov 2025
Not rated
The service is a domiciliary care agency (DCA) providing support to people in their own homes. At the time of the assessment there were 17 people using the service, all of which were in receipt of the regulated activity. An unannounced inspection took place on…
Sept 2023
Inadequate
Mach Care Solutions (Birmingham) was rated Inadequate overall at its October 2022 inspection, with breaches of Regulations 9, 11, 12, 17 and 18, primarily driven by persistent missed, late and short care calls, unsafe medicines management, inadequate care plan…
Sept 2023
Inadequate
Mach Care Solutions (Birmingham) remained Inadequate at its May 2023 follow-up inspection, with continued and unresolved breaches across all five key questions including unsafe medicines management, inadequate care planning, late and short calls, and retrospec…
Oct 2021
Not rated
Jan 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Mach does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at B27 6QT in Birmingham. Service area not formally published; we recommend asking the agency directly when requesting a quote.

B27

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