Support & Connections Office

Melton Mowbray, LE13 · Established 22/1 · Operated by Support & Connections Ltd

A CQC-regulated home-care provider serving Melton Mowbray, registered since 22/1. Rated Good at its most recent CQC inspection (Feb 2019).

Get a quote →+ Add to compare Talk to a human about this agency

What the CQC found

The five questions inspectors ask, and how Support scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Business continuity planning was in progress, including identified cover staff from another service.”
CQC inspection report, Oct 2021

“Risk assessments were in place and staff were knowledgeable about their content, e.g. choking risk management.”
CQC inspection report, Oct 2021

“The person using the service was actively involved in developing the service itself.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Good
Support & Connections Office was rated Good overall at its January 2017 inspection, with a single service user receiving well-planned, person-centred care from trained and well-supported staff. The only notable gaps were the absence of formal quality audits an…
Oct 2019
Good
Support & Connections Office, a small domiciliary care agency in Melton Mowbray serving one person at the time of inspection, was rated Good across all five key questions under the KLOE framework. The service demonstrated strong person-centred practice, safe r…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Support does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at LE13 1QF in Melton Mowbray. Service area not formally published; we recommend asking the agency directly when requesting a quote.

LE13

Comparable agencies nearby

Melton Mencap

Good0.4 km awayLeicestershire

Registered manager: Murray, Natasha

Melton Care Services Limited

Requires improvement0.6 km awayLeicestershire

Registered manager: Macleod, Gemma

Reliance Community Care Limited

Good0.9 km awayLeicestershire

Registered manager: Bailey, Lorraine

Like the look of Support? Let us get you a quote.

We'll contact them with your needs and bring back the answer. Free, no commitment.

Request a quote →