Operated by London Borough of Redbridge

George Davis Lodge

GoodRated 24/03/2023Home care · Barkingside

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

30 findings

Note24 Mar 2023
Ensuring consent to care and treatment in line with law and guidance
Note24 Mar 2023
Supporting people to eat and drink enough to maintain a balanced diet
Note24 Mar 2023
Supporting people to live healthier lives, access healthcare services and support
Note24 Mar 2023
Staff working with other agencies to provide consistent, effective, timely care
Note24 Mar 2023
Assessing people's needs and choices; delivering care in line with standards, guidance and the law
Note24 Mar 2023
Staff support: induction, training, skills and experience

Note24 Mar 2023
Incidents and accidents recorded with lessons learned and appropriate referrals made
Note24 Mar 2023
Strong multi-agency working with GPs, district nurses, pharmacists and social workers
Note24 Mar 2023
Person-centred culture with equality, diversity and cultural needs recognised and recorded in care plans
Note24 Mar 2023
Quality assurance improved with regular spot checks capturing staff interactions and medicine administration
Note24 Mar 2023
Staff training up to date including agency staff; regular supervision evidenced via matrix and supervision notes
Note24 Mar 2023

Note24 Mar 2023
Learning lessons when things go wrong
Note24 Mar 2023
Preventing and controlling infection
Note24 Mar 2023
Staffing and recruitment
Note24 Mar 2023
Assessing risk, safety monitoring and management
Note24 Mar 2023
Systems and processes to safeguard people from the risk of abuse
Note24 Mar 2023
Using medicines safely

Note24 Mar 2023
Working in partnership with others
Note24 Mar 2023
Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
Note24 Mar 2023
How the provider understands and acts on the duty of candour
Note24 Mar 2023
Engaging and involving people using the service, the public and staff
Note24 Mar 2023
Promoting a positive culture that is person-centred, open, inclusive and empowering
Note30 Oct 2021
Working in partnership with others