Good

Oakfield Lodge

Ilford, IG1 · Established 28/0 · Operated by London Borough of Redbridge

A CQC-regulated home-care provider serving Ilford, registered since 28/0. Rated Good at its most recent CQC inspection (18/08/2023).

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What the CQC found

The five questions inspectors ask, and how Oakfield scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Complaints were recorded, investigated and responded to appropriately with apologies and improvement actions logged.”
CQC inspection report, Aug 2023

“The service supported people to avoid social isolation through communal facilities, exercise classes and social activities.”
CQC inspection report, Aug 2023

“Incidents and accidents were recorded with lessons learned and management sign-off to prevent recurrence.”
CQC inspection report, Aug 2023

Inspection history

The trajectory matters as much as the latest rating.

Aug 2023
Good
Oakfield Lodge improved from Requires Improvement to Good across all five key questions, demonstrating sustained progress since its previous inspection in 2020. The service provided safe, person-centred care with strong staff recruitment, good medicines manage…
Mar 2022
Not rated
Targeted IPC inspection of Oakfield Lodge extra care service found assurance across all eight infection prevention and control areas, with effective visitor screening, staff testing, PPE use and contingency planning. The service was inspected but not rated.
Oct 2021
Not rated
Oct 2021
Not rated
Oct 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Oakfield does

✓Homecare agencies
✓Supported housing

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at IG1 1HJ in Ilford. Service area not formally published; we recommend asking the agency directly when requesting a quote.

IG1

Comparable agencies nearby

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Goldstar Care Services Limited

Good0.2 km awayRedbridge

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UK Care Services

Run by UK Care Services (Supported Living) Limited

Good0.2 km awayRedbridge

Registered manager: Rafi, Muhammad

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