Blue Arrow Care Limited

Kingston Upon Thames, KT2 · Established 17/0

A CQC-regulated home-care provider serving Kingston Upon Thames, registered since 17/0. Rated Good at its most recent CQC inspection (Apr 2023).

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What the CQC found

The five questions inspectors ask, and how Blue scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Outstanding

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Well-established governance and audit systems including monthly complaints audits and spot checks on staff.”
CQC inspection report, Mar 2023

“A manager received British Sign Language training to support communication with people using BSL.”
CQC inspection report, Mar 2023

“Provider offered bereavement support to families and staff following the death of a person in their care.”
CQC inspection report, Mar 2023

Inspection history

The trajectory matters as much as the latest rating.

Jul 2024
Not rated
Date of assessment 22 March to 29 May 2024. Blue Arrow Care is a domiciliary care agency providing personal care. The service provides support to people living in their own homes in the community. At the time of our inspection the service was providing persona…
Mar 2023
Good
Blue Arrow Care Limited is rated Good overall with an Outstanding rating for Responsive, driven by an exceptional companionship programme, personalised care planning, and proactive social isolation prevention including a dedicated social events manager and acc…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Blue does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at KT2 6SR in Kingston Upon Thames. Service area not formally published; we recommend asking the agency directly when requesting a quote.

KT2

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