Audley Care - Audley Care Willicombe Park

Tunbridge Wells, TN2 · Established 03/1 · Operated by Audley Willicombe Limited

A CQC-regulated home-care provider serving Tunbridge Wells, registered since 03/1. Rated Good at its most recent CQC inspection (14/01/2020).

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What the CQC found

The five questions inspectors ask, and how Audley scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Provider demonstrated awareness of Mental Capacity Act principles with documented best interests decisions.”
CQC inspection report, Jan 2020

“People and relatives consistently praised staff as caring, dignified, and respectful of independence.”
CQC inspection report, Jan 2020

“Annual customer survey with action plan responses, weekly care co-ordinator staff emails, and quarterly spot checks.”
CQC inspection report, Jan 2020

Inspection history

The trajectory matters as much as the latest rating.

Jan 2020
Good
Audley Care Tunbridge Wells achieved a Good rating across all five key questions at its December 2016 inspection, with 50 people using the service. The service demonstrated strong safeguarding practices, personalised care planning, well-supported staff, and ef…
Jan 2020
Good
Audley Care Willicombe Park was rated Good across all five key questions at this November 2019 inspection, with 52 people receiving personal care. The service demonstrated strong person-centred care, safe medicines management, effective risk assessment, a posi…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Audley does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at TN2 3UU in Tunbridge Wells. Service area not formally published; we recommend asking the agency directly when requesting a quote.

TN2

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