Jigsaw Homecare Ltd

Mansfield, NG19 · Established 06/0

A CQC-regulated home-care provider serving Mansfield, registered since 06/0. Rated Good at its most recent CQC inspection (Apr 2025).

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What the CQC found

The five questions inspectors ask, and how Jigsaw scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“The registered manager was passionate about providing a high standard of care and acknowledged areas for improvement.”
CQC inspection report, Jun 2025

“People and families gave positive feedback about care staff, describing them as kind, friendly and respectful.”
CQC inspection report, Jun 2025

“All people and relatives confirmed staff wore full PPE throughout the pandemic.”
CQC inspection report, Jun 2025

Inspection history

The trajectory matters as much as the latest rating.

Nov 2025
Not rated
Date of assessment: 30 September 2025 to 7 October 2025. Jigsaw Homecare Ltd is a domiciliary care service providing support to people of any age including those living with dementia living in their own homes. At the time of the assessment, the service was sup…
Jun 2025
Requires improvement
Jigsaw Homecare Ltd received a 'Requires Improvement' rating following a focused inspection of the Safe and Well-led key questions, with regulators identifying breaches of Regulations 12, 17, and 18 relating to unsafe medicines management, inadequate risk asse…
Jun 2025
Requires improvement
Jigsaw Homecare Ltd improved from Inadequate to Requires Improvement following a focused inspection against Warning Notices, with the service exiting Special Measures. However, continuing breaches of Regulation 12 (risk guidance deficiencies, catheter care, fa…
Apr 2022
Inadequate
Jigsaw Homecare Ltd was rated Inadequate overall and placed in special measures following a focused inspection that found continued breaches in safe care, safeguarding, staffing and governance. Risk management, medicines, training, recruitment checks and overs…
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Jigsaw does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NG19 9QH in Mansfield. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NG19

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