In Safe Hands Community Care Services

Alcester, B49 · Established 05/0 · Operated by In Safe Hands Community Care Services Limited

A CQC-regulated home-care provider serving Alcester, registered since 05/0. Rated Good at its most recent CQC inspection (18/10/2019).

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What the CQC found

The five questions inspectors ask, and how In Safe Hands Community Care Services scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Registered manager demonstrated strong community commitment and quality-over-quantity ethos in accepting care packages.”
CQC inspection report, Oct 2021

“No complaints received since the previous inspection; people and relatives felt able to raise concerns freely.”
CQC inspection report, Oct 2021

“Registered manager proactively liaised with health professionals (GPs, district nurses, occupational therapists) on behalf of people.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Good
In Safe Hands Community Care Services achieved an overall rating of Good at its February 2017 inspection, with four of the five key questions rated Good and strong feedback from people and relatives about consistent, kind and person-centred care. Well-led was…
Jan 2021
Requires improvement
In Safe Hands is a domiciliary care agency rated Requires Improvement overall, with breaches of Regulation 17 (Good Governance) due to ineffective quality assurance systems, unclear management roles and responsibilities, incomplete risk assessments, and failur…
Oct 2019
Good
In Safe Hands Community Care Services achieved a Good rating across all five key questions at its September 2019 inspection, improving from a previous Requires Improvement in well-led. The service demonstrated strong person-centred care, effective governance,…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What In Safe Hands Community Care Services does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at B49 6EL in Alcester. Service area not formally published; we recommend asking the agency directly when requesting a quote.

B49

Comparable agencies nearby

Alcester Home Care Agency Ltd

Good2.6 km awayWarwickshire

Registered manager: Wallis, Andrew

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