Crossroads Care Staffordshire

Stoke-on-trent, ST2 · Established 03/1 · Operated by Crossroads Care Staffordshire Limited

A CQC-regulated home-care provider serving Stoke-on-trent, registered since 03/1. Rated Requires improvement at its most recent CQC inspection (May 2019).

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What the CQC found

The five questions inspectors ask, and how Crossroads scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

Inspection history

The trajectory matters as much as the latest rating.

Nov 2021
Not rated
Jan 2021
Not rated
Apr 2017
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Crossroads does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at ST2 9AF in Stoke-on-trent. Service area not formally published; we recommend asking the agency directly when requesting a quote.

ST2

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