Admiral Care Limited

Portsmouth, PO6 · Established 2010

A CQC-regulated home-care provider serving Portsmouth, registered since 2010. Rated Requires improvement at its most recent CQC inspection (Jun 2023).

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What the CQC found

The five questions inspectors ask, and how Admiral scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“The registered manager took prompt remedial action on several issues identified during the inspection.”
CQC inspection report, Jun 2023

“Recruitment checks were carried out to help prevent employment of unsuitable staff.”
CQC inspection report, Jun 2023

“Staff understood infection control responsibilities and PPE was available and used.”
CQC inspection report, Jun 2023

Inspection history

The trajectory matters as much as the latest rating.

Jun 2023
Requires improvement
Admiral Care Limited received a Requires Improvement rating following a focused inspection of Safe and Well-Led, driven by regulatory breaches in medicines management, record-keeping, safeguarding notifications, and governance. People and relatives reported po…
Oct 2021
Requires improvement
Admiral Care Limited, a Portsmouth homecare provider serving 88 people, remained in special measures following this inspection with five regulatory breaches identified, including continuing failures in safeguarding training, risk assessment, Mental Capacity Ac…
Oct 2021
Good
Admiral Care Limited achieved a Good rating across all five key questions at its June 2018 inspection, having improved from Requires Improvement in 2017. Minor concerns were noted around occasional late or missed visits and isolated staff competency gaps, but…
Jan 2021
Requires improvement
Admiral Care Limited was rated Requires Improvement overall following a November 2014 inspection, with breaches of Regulations 17 and 18 identified relating to inadequate staff supervision, training, competency checks, and failure to seek the views of people u…
Jan 2021
Inadequate
Admiral Care Limited was rated Inadequate overall and placed in Special Measures following its July 2015 inspection, with multiple breaches of the Health and Social Care Act 2008 Regulations across safe, effective and well-led domains. Critical failures includ…