Knighton Manor Limited

GoodRated 16/06/2018Home care · Leicester

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CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

30 findings

caring

Note30 Oct 2021
Privacy and dignity
Note30 Oct 2021
Involvement in care planning
Note30 Oct 2021
Kindness, respect and compassion

effective

Note30 Oct 2021
Healthcare access and monitoring
Note30 Oct 2021
Nutrition and hydration
Note30 Oct 2021
Mental Capacity Act and Deprivation of Liberty Safeguards
Note30 Oct 2021
Supervision and appraisal
Note30 Oct 2021
Staff training and induction

Other

Note30 Oct 2021
DoLS authorisations in place and conditions being met within the care home
Note30 Oct 2021
Quality audits undertaken across medicines, health and safety, housekeeping and care records
Note30 Oct 2021
Positive relationships between staff and people using the service, with consistent staffing improving care quality
Note30 Oct 2021
People supported to access health professionals, routine screening and specialist appointments
Note30 Oct 2021
Person-centred communication approaches including communication passports and easy-read formats
Note30 Oct 2021

responsive

Note30 Oct 2021
Complaints handling
Note30 Oct 2021
Activities and community access
Note30 Oct 2021
Assessment and care planning

safe

Note30 Oct 2021
Risk assessment and management
Note30 Oct 2021
Staffing levels and recruitment
Note30 Oct 2021
Medicines management
Note30 Oct 2021
Safeguarding and protection from abuse

well_led

Note30 Oct 2021
Leadership and culture
Note30 Oct 2021
Governance and quality monitoring
Note30 Oct 2021
Registered manager requirement

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info

Postcode: LE2 3HD
Registered manager: Smith, Kelly
Local authority: Leicester
Region: East Midlands
City: Leicester
Last CQC check: 16/Jun/2018 - 00:00

OutstandingGoodRequires improvementInadequateNot ratedCluster (mixed)

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