Alcedo Care South Lakes

Kendal, LA9 · Established 15/1 · Operated by Alcedo Orange Limited

A CQC-regulated home-care provider serving Kendal, registered since 15/1. Rated Good at its most recent CQC inspection (Jun 2025).

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What the CQC found

The five questions inspectors ask, and how Alcedo scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“The registered manager responded promptly during and after inspection to address identified shortfalls.”
CQC inspection report, Mar 2024

“End of life care was facilitated in partnership with community healthcare professionals and included in care plans.”
CQC inspection report, Mar 2024

“People and relatives could remotely access the electronic care planning system to view care information and raise concerns.”
CQC inspection report, Mar 2024

Inspection history

The trajectory matters as much as the latest rating.

Jan 2025
Not rated
We assessed Alcedo Care South Lakes between 30 October 2024 and 26 November 2024. We looked at all 5 key questions; safe, effective, caring, responsive and well-led. The service provided personal care to people living in their own homes. When we last inspected…
Mar 2024
Requires improvement
Alcedo Care South Lakes received an overall rating of Requires Improvement at its first inspection, with Safe and Well-Led both rated Requires Improvement due to a breach of Regulation 17 arising from ineffective governance systems that failed to identify an o…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Alcedo does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at LA9 4TN in Kendal. Service area not formally published; we recommend asking the agency directly when requesting a quote.

LA9

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