Clarendon Home Care

Twickenham, TW2 · Established 2010

A CQC-regulated home-care provider serving Twickenham, registered since 2010. Rated Good at its most recent CQC inspection (Feb 2024).

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What the CQC found

The five questions inspectors ask, and how Clarendon scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Worked in partnership with GPs, pharmacists, occupational therapists and social workers.”
CQC inspection report, Jul 2022

“Provider restricted taking new care packages until additional staff were recruited and ECM concerns resolved.”
CQC inspection report, Jul 2022

“Accidents and incidents were recorded, analysed and discussed with staff to minimise re-occurrence.”
CQC inspection report, Jul 2022

Inspection history

The trajectory matters as much as the latest rating.

Oct 2024
Not rated
Date of assessment 12 June to 21 August 2024. Clarendon Home Care is a domiciliary care agency providing personal care. The service provides support to people living in their own homes in the community. At the time of our inspection the service was providing p…
Jul 2022
Requires improvement
Focused inspection of Clarendon Home Care found a continued breach of Regulation 18 (Staffing), with late calls, insufficient travel time and an unreliable electronic call monitoring system. Despite improvements in oversight, safeguarding, medicines and govern…
Oct 2021
Not rated
Oct 2021
Not rated
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Clarendon does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at TW2 6DF in Twickenham. Service area not formally published; we recommend asking the agency directly when requesting a quote.

TW2

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