AA-I-Care - 35 Southwell

Portland, DT5 · Established 17/1 · Operated by Mrs Pauline Ann Daniels

A CQC-regulated home-care provider serving Portland, registered since 17/1. Rated Good at its most recent CQC inspection (Nov 2025).

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What the CQC found

The five questions inspectors ask, and how AA-I-Care scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Owner/provider was responsive to all issues raised during inspection and committed to the service.”
CQC inspection report, Sept 2023

“Staffing and recruitment improvements sufficient to meet Regulation 19 — unexplained employment gaps explored and documented, and risk assessments carried out for staff with missing references.”
CQC inspection report, Sept 2023

“People who received 'as and when required' medication had protocols in place to guide staff.”
CQC inspection report, Sept 2023

Inspection history

The trajectory matters as much as the latest rating.

Nov 2025
Not rated
AA-I-Care - 35 Southwell is a domiciliary care agency service providing personal care to people in their own homes. At the time of our inspection, they were providing a live-in care service with personal care to 6 people who lived in Dorset. CQC only inspects…
Sept 2023
Requires improvement
This targeted inspection of AA-I-Care - 35 Southwell found substantial improvements in risk management and medicines oversight since the previous Warning Notice, but a continued breach of Regulation 12 remains due to staff medicines competency assessments not…
Jul 2023
Requires improvement
AA-I-Care - 35 Southwell was rated Requires Improvement overall following a May 2023 inspection, with breaches of regulations covering safe care and treatment (warning notice served), consent and mental capacity, governance, and fit and proper persons employed…
Jan 2021
Not rated
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What AA-I-Care does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at DT5 2DP in Portland. Service area not formally published; we recommend asking the agency directly when requesting a quote.

DT5

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