Requires improvement

Rodwell House

Addlestone, KT15 · Established 20/0 · Operated by Rodwell House Limited

A CQC-regulated home-care provider serving Addlestone, registered since 20/0. Rated Requires improvement at its most recent CQC inspection (24/05/2023).

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What the CQC found

The five questions inspectors ask, and how Rodwell scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Effective quality assurance with regular audits, board-level governance reporting aligned to CQC KLOEs, and no regulatory breaches found at this inspection”
CQC inspection report, May 2023

“Environment significantly improved for people living with dementia including memory boxes, fiddle boards, colour-coded doors, and pictorial signage”
CQC inspection report, May 2023

“Robust accident and incident monitoring with monthly trend analysis, investigation records, and action plans to prevent recurrence”
CQC inspection report, May 2023

Inspection history

The trajectory matters as much as the latest rating.

May 2023
Requires improvement
Rodwell House received an overall 'Requires Improvement' rating with 'Good' for safe and caring, but persistent shortfalls in activities provision, staff understanding of the Mental Capacity Act, and inconsistent adherence to individual care preferences across…
Aug 2022
Requires improvement
Rodwell House improved from Inadequate to Requires Improvement across all five key questions, exiting some prior breaches but remaining in breach of Regulations 12 (safe care) and 17 (good governance) due to unembedded risk management, deployment issues and a…
Feb 2022
Inadequate
Rodwell House deteriorated to Inadequate and was placed in special measures, with continued and new breaches of Regulations 9, 10, 12, 13, 17 and 18 covering staffing, infection control, safeguarding, dignity, person-centred care and governance. Despite some k…
Jan 2022
Not rated
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Rodwell does

✓Nursing homes
✓Homecare agencies
✓Supported housing
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at KT15 1HH in Addlestone. Service area not formally published; we recommend asking the agency directly when requesting a quote.

KT15

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