Radfield Home Care Croydon & Sutton

Croydon, CR0 · Established 15/0 · Operated by Gracious Hands Limited

A CQC-regulated home-care provider serving Croydon, registered since 15/0. Rated Good at its most recent CQC inspection (14/03/2023).

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What the CQC found

The five questions inspectors ask, and how Radfield scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Provider actively engaged with the local community through job centres, churches and recruitment fairs to attract suitable care workers.”
CQC inspection report, Mar 2023

“Franchise quality monitoring visits and electronic audit systems provided robust governance oversight.”
CQC inspection report, Mar 2023

“End of life care delivered in close partnership with the local hospice, with easy-read planning templates available to people.”
CQC inspection report, Mar 2023

Inspection history

The trajectory matters as much as the latest rating.

Mar 2023
Good
Radfield Home Care Croydon & Sutton received a Good rating across all five key questions on its first CQC inspection, with people and relatives consistently reporting safe, compassionate and personalised care. The sole minor gap identified was the inconsistent…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Radfield does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CR0 4WF in Croydon. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CR0

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