Expert Care Solutions Ltd Fleet

Fleet, GU51 · Established 09/0 · Operated by Expert Care Solutions Ltd

A CQC-regulated home-care provider serving Fleet, registered since 09/0. Rated Good at its most recent CQC inspection (Jun 2025).

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What the CQC found

The five questions inspectors ask, and how Expert scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Staff were allocated to geographical care rounds to reduce travel time and enable consistency of care.”
CQC inspection report, Sept 2023

“Staff felt well supported by the registered manager, who was approachable and experienced in social care.”
CQC inspection report, Sept 2023

“Complaints were investigated and required actions taken; people were provided with a service user guide and complaints policy.”
CQC inspection report, Sept 2023

Inspection history

The trajectory matters as much as the latest rating.

Jun 2025
Not rated
Date of Assessment: 25 March 2025 to 31 March 2025. The service is a domiciliary care agency registered to provide personal care. People were supported with their personal care needs to enable them to live in their own homes and promote their independence. We…
Sept 2023
Requires improvement
Expert Care Solutions Ltd Fleet received an overall rating of Requires Improvement at its first inspection in May 2023, with five regulatory breaches identified spanning unsafe medicines management, missed care calls, recruitment failures, safeguarding notific…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Expert does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at GU51 2UJ in Fleet. Service area not formally published; we recommend asking the agency directly when requesting a quote.

GU51

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