Ros and Mos House Support Ltd

Basildon, SS13 · Established 13/0

A CQC-regulated home-care provider serving Basildon, registered since 13/0. Rated Requires improvement at its most recent CQC inspection (22/04/2025).

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What the CQC found

The five questions inspectors ask, and how Ros scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Positive culture of continuous learning and partnership working with health and social care professionals.”
CQC inspection report, Sept 2023

“The registered manager understood duties under the Mental Capacity Act and Duty of Candour.”
CQC inspection report, Sept 2023

“Protected characteristics under the Equalities Act were identified and integrated into care plans.”
CQC inspection report, Sept 2023

Inspection history

The trajectory matters as much as the latest rating.

Apr 2025
Not rated
Date of Assessment: 25 February to 7 March 2025. This service is a care at home agency providing support to adults of all ages. CQC only inspects where people are receiving the regulated activity of personal care. This is help with tasks related to personal hy…
Sept 2023
Requires improvement
Ros and Mos House Support Ltd received an overall rating of Requires Improvement at its first inspection, with regulatory breaches identified in medicines management (Reg. 12), governance (Reg. 17), and staff recruitment (Reg. 19). Despite these shortfalls, th…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Ros does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at SS13 3AS in Basildon. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SS13

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