Good

Dana Home Care

London, NW4 · Established 14/0 · Operated by Care Worldwide (London) Limited

A CQC-regulated home-care provider serving London, registered since 14/0. Rated Good at its most recent CQC inspection (21/02/2019).

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What the CQC found

The five questions inspectors ask, and how Dana scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Safeguarding awareness among staff was good, with prompt reporting of incidents to the local authority.”
CQC inspection report, Oct 2021

“Consent and Mental Capacity Act processes were followed appropriately, with best interest assessments in place.”
CQC inspection report, Oct 2021

“Sufficient staffing levels were maintained with continuity of staff at each scheme, supporting trusting relationships.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Requires improvement
Dana Home Care was rated Requires Improvement overall following a November 2017 inspection, with five regulatory breaches identified covering medicines management, recruitment, complaints handling, governance, and failure to notify CQC of incidents. Strengths…
Jan 2020
Good
Dana Home Care was rated Good overall at its first inspection in January 2016, with staff providing individualised, relationship-based care underpinned by effective safeguarding and staffing practices. The single Requires Improvement rating in Effective reflec…
Jun 2019
Good
Dana Home Care improved from Requires Improvement to Good across all five key questions following remediation of medicines management, recruitment, complaints handling and governance shortfalls identified at the November 2017 inspection. The service demonstrat…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Dana does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NW4 4EF in London. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NW4

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