Good

District Care

Lowestoft, NR32 · Established 30/0 · Operated by District Care Ltd

A CQC-regulated home-care provider serving Lowestoft, registered since 30/0. Rated Good at its most recent CQC inspection (13/07/2023).

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What the CQC found

The five questions inspectors ask, and how District scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Improvements made since previous inspection resolved all prior regulatory breaches (Regulations 11, 12 and 17).”
CQC inspection report, Jul 2023

“Registered manager undertook external courses to improve knowledge and carried out regular spot checks.”
CQC inspection report, Jul 2023

“Complaints were handled to people's satisfaction and staff felt able to raise concerns openly with management.”
CQC inspection report, Jul 2023

Inspection history

The trajectory matters as much as the latest rating.

Jul 2023
Good
District Care improved from Requires Improvement to Good overall following a comprehensive inspection on 31 May 2023, with all previous regulatory breaches resolved. Well-led remains Requires Improvement as governance systems, while strengthened, have yet to d…
Jan 2023
Requires improvement
District Care, a domiciliary care agency in Lowestoft serving 47 people, was rated Requires Improvement overall following an unannounced inspection in November 2022, with Well-led rated Inadequate — a significant decline from its previous Good rating in 2019.…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What District does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NR32 1NT in Lowestoft. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NR32

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