Village Homecare

Coalville, LE67 · Established 27/0 · Operated by Village Homecare Limited

A CQC-regulated home-care provider serving Coalville, registered since 27/0. Rated Good at its most recent CQC inspection (Mar 2023).

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What the CQC found

The five questions inspectors ask, and how Village scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“People rated the service as either excellent or good in satisfaction surveys; spot checks on staff were carried out.”
CQC inspection report, Aug 2023

“Staff received induction and relevant training including infection control, medication and health and safety.”
CQC inspection report, Aug 2023

“The registered manager engaged openly with people, relatives and staff, and submitted statutory notifications to CQC appropriately.”
CQC inspection report, Aug 2023

Inspection history

The trajectory matters as much as the latest rating.

Aug 2023
Good
Village Homecare Limited improved its overall rating from Requires Improvement to Good at this July 2023 inspection, with all five key questions rated Good. Minor issues were identified around untimely call visits, gaps in care plan personalisation, and insuff…
Oct 2021
Not rated
Jan 2021
Not rated
Oct 2019
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Village does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at LE67 3PH in Coalville. Service area not formally published; we recommend asking the agency directly when requesting a quote.

LE67

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