Dales Reablement Service

Catterick Garrison, DL9 · Established 01/1 · Operated by North Yorkshire Council

A CQC-regulated home-care provider serving Catterick Garrison, registered since 01/1. Rated Good at its most recent CQC inspection (26/02/2019).

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What the CQC found

The five questions inspectors ask, and how Dales scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Positive community links supporting people's social needs and independence.”
CQC inspection report, Jan 2020

“Proactive quality assurance through annual surveys, monthly management reports and home visits.”
CQC inspection report, Jan 2020

“Strong dignity and respect culture, with staff acting as dignity champions.”
CQC inspection report, Jan 2020

Inspection history

The trajectory matters as much as the latest rating.

Jan 2020
Good
Hambleton & Richmondshire Branch (Domiciliary Care Services), inspected in June 2016, was rated Good across all five key questions with no breaches of regulation identified. The service demonstrated consistent, person-centred care delivered by well-trained, we…
Mar 2019
Good
Dales Reablement Service retained its overall Good rating across all five key questions following the January 2019 announced inspection, with strong evidence of person-centred reablement practice, safe staffing, and effective governance. The only shortfall ide…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Dales does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at DL9 4AT in Catterick Garrison. Service area not formally published; we recommend asking the agency directly when requesting a quote.

DL9

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