Good

Filcare Ltd

Braintree, CM77 · Established 03/0

A CQC-regulated home-care provider serving Braintree, registered since 03/0. Rated Good at its most recent CQC inspection (14/06/2023).

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What the CQC found

The five questions inspectors ask, and how Filcare scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Consistently positive feedback from people, relatives, care workers and external professionals, with high satisfaction scores.”
CQC inspection report, Jun 2023

“Open, inclusive, non-blame culture fostering staff confidence and continuous learning, with incidents and lessons shared via digital group communication.”
CQC inspection report, Jun 2023

“No missed care calls reported; 24-hour on-call service with management providing emergency cover as needed.”
CQC inspection report, Jun 2023

Inspection history

The trajectory matters as much as the latest rating.

Jun 2023
Good
Filcare Ltd received a Good rating across all five key questions at its first inspection in May 2023, demonstrating safe, person-centred care delivered by a well-trained and well-supported team. The service was characterised by strong leadership, robust govern…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered