Operated by Meera Nursing Home Limited

Meera House Nursing Home

GoodRated 9 Jul 2023Home care · London

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

27 findings

Note7 Sept 2023
Ensuring consent to care and treatment in line with law and guidance
Note7 Sept 2023
Supporting people to live healthier lives and access healthcare services
Note7 Sept 2023
Adapting service, design, decoration to meet people's needs
Note7 Sept 2023
Supporting people to eat and drink enough to maintain a balanced diet
Note7 Sept 2023
Staff support: induction, training, skills and experience
Note7 Sept 2023
Assessing people's needs and choices; delivering care in line with standards, guidance and the law

Note7 Sept 2023
Infection prevention and control measures fully assured across all domains
Note7 Sept 2023
Effective multidisciplinary working with GPs, dietitians, occupational therapists and community mental health teams
Note7 Sept 2023
Culturally sensitive care with food and activities reflecting residents' backgrounds and religious beliefs
Note7 Sept 2023
Positive, open leadership culture with regular staff supervision and family engagement
Note7 Sept 2023
Staff well-trained including dementia care, oral hygiene, wound management, MCA and manual handling
Note7 Sept 2023

Note7 Sept 2023
Preventing and controlling infection
Note7 Sept 2023
Staffing and recruitment
Note7 Sept 2023
Assessing risk, safety monitoring and management
Note7 Sept 2023
Systems and processes to safeguard people from the risk of abuse
Note7 Sept 2023
Learning lessons when things go wrong
Note7 Sept 2023
Using medicines safely

Note7 Sept 2023
Working in partnership with others
Note7 Sept 2023
Engaging and involving people using the service, the public and staff
Note7 Sept 2023
How the provider understands and acts on the duty of candour
Note7 Sept 2023
Managers and staff being clear about their roles and understanding quality performance, risks and regulatory requirements
Note7 Sept 2023
Promoting a positive culture that is person-centred, open, inclusive and empowering