Heart of Gold Homecare Ltd

Bolton, BL6 · Established 24/0

A CQC-regulated home-care provider serving Bolton, registered since 24/0. Rated Requires improvement at its most recent CQC inspection (26/01/2026).

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What the CQC found

The five questions inspectors ask, and how Heart scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Provider had a good understanding of duty of candour and reporting requirements.”
CQC inspection report, Jun 2023

“People were supported to access the community and pursue interests and chosen activities.”
CQC inspection report, Jun 2023

“Infection prevention and control practices were effective and PPE used correctly.”
CQC inspection report, Jun 2023

Inspection history

The trajectory matters as much as the latest rating.

Jan 2026
Not rated
Date of assessment: 17 November – 16 December. Heart of Gold Homecare is a domiciliary care agency who at the time of the inspection were supporting 32 people, 16 of which were receiving personal care as a regulated activity. A regulated activity is an activit…
Jun 2023
Requires improvement
Heart of Gold Homecare Ltd was rated Requires Improvement overall at its first inspection in March–April 2023, with breaches of Regulations 12 and 17 identified in relation to unsafe medicines management, incomplete recruitment records, missed or late care cal…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Heart does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at BL6 7AX in Bolton. Service area not formally published; we recommend asking the agency directly when requesting a quote.

BL6

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