Home Instead Bury St Edmunds

Bury St. Edmunds, IP33 · Established 2022

A CQC-regulated home-care provider serving Bury St. Edmunds, registered since 2022. Rated Good at its most recent CQC inspection (Feb 2023).

What the CQC found

The five questions inspectors ask, and how Home scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

“Mental Capacity Act principles were understood and applied by staff.”
CQC inspection report, Apr 2023

“People supported to maintain independence and dignity, with staff matched to people based on shared interests.”
CQC inspection report, Apr 2023

“Open and transparent culture with approachable management; high staff retention and morale reported.”
CQC inspection report, Apr 2023

Inspection history

Apr 2023
Good
Home Instead Bury St Edmunds achieved a Good rating across all five key questions at its first inspection in January 2023, with 10 people receiving personalised, safe and dignified care from well-trained and punctual staff. Minor gaps noted in nutritional care…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Registered at IP33 3PH in Bury St. Edmunds. Service area not formally published; we recommend asking the agency directly when requesting a quote.

IP33

Comparable agencies nearby

Good0.0 km awaySuffolk

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Requires improvement0.2 km awaySuffolk

Registered manager: Crofts, Natasha

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