Care at Home Group Cheshire West and Wirral

Wirral, CH62 · Established 12/0 · Operated by Care at Home Group Ltd

A CQC-regulated home-care provider serving Wirral, registered since 12/0. Rated Good at its most recent CQC inspection (17/10/2024).

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What the CQC found

The five questions inspectors ask, and how Care scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“People were supported to maintain independence, with care plans directing staff on what people could do for themselves.”
CQC inspection report, Feb 2024

“Staff completed induction, shadowing shifts and competency assessments prior to working independently.”
CQC inspection report, Feb 2024

“Individual risk assessments were completed with measures in place to minimise identified risks.”
CQC inspection report, Feb 2024

Inspection history

The trajectory matters as much as the latest rating.

Oct 2024
Not rated
Date of assessment: 2 July to 15 August 2024. Care at Home Group Cheshire West ad Wirral provides personal care to people in their own homes. There were 72 people using the service and in receipt of personal care when we carried out the assessment. This assess…
Feb 2024
Requires improvement
Care at Home Group Cheshire West and Wirral was rated Requires Improvement overall on its first inspection, with a breach of Regulation 17 for ineffective governance systems that failed to identify issues around medicines management, recruitment, safeguarding…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Care does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CH62 3NX in Wirral. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CH62

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