Priory Supported Living East England

Chatteris, PE16 · Established 03/1 · Operated by Priory Supported Living Limited

A CQC-regulated home-care provider serving Chatteris, registered since 03/1. Rated Good at its most recent CQC inspection (Jun 2019).

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What the CQC found

The five questions inspectors ask, and how Priory scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“People were invited to monthly keyworker meetings and involved in planning and reviewing their care.”
CQC inspection report, Jan 2021

“Quality assurance questionnaires had been sent to all people using the service and monthly compliance meetings were held with the provider.”
CQC inspection report, Jan 2021

“The new manager had carried out audits and compiled an action plan of improvements needed since taking post in January 2015.”
CQC inspection report, Jan 2021

Inspection history

The trajectory matters as much as the latest rating.

Jan 2021
Requires improvement
Craegmoor Supporting You in Cambridgeshire received an overall rating of Requires improvement following an announced inspection in June 2015, with two regulatory breaches identified relating to unsafe medication management and failure to follow Mental Capacity…
Jan 2020
Good
Craegmoor Supporting You in East Anglia received a Good rating across all five key questions at its July 2016 inspection, having successfully remediated two prior regulatory breaches relating to medicines management and mental capacity assessment. The service…
Apr 2019
Good
Craegmoor Supporting You in East Anglia was rated Good overall at its March 2019 inspection, supporting nine people with autism, mental health issues and learning disabilities, with strengths in safeguarding, person-centred care and staffing continuity. The We…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Priory does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at PE16 6TT in Chatteris. Service area not formally published; we recommend asking the agency directly when requesting a quote.

PE16

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