Good

Dhek Bhal

Bristol, BS5 · Established 06/1

A CQC-regulated home-care provider serving Bristol, registered since 06/1. Rated Good at its most recent CQC inspection (Jul 2023).

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What the CQC found

The five questions inspectors ask, and how Dhek scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Proactive response to inspection findings, with immediate corrective action taken on issues identified during the visit.”
CQC inspection report, Jul 2023

“Independent university survey of service quality returned wholly positive feedback from people and relatives.”
CQC inspection report, Jul 2023

“Staff wellbeing actively supported through wellbeing activity sessions, days out and counselling.”
CQC inspection report, Jul 2023

Inspection history

The trajectory matters as much as the latest rating.

Jul 2023
Good
Dhek Bhal is a Good-rated domiciliary care service specialising in culturally appropriate support for South Asian adults in Bristol, with particular strengths in person-centred, culturally competent care and strong, values-driven leadership. Minor administrati…
Jan 2021
Good
Dhek Bhal received a Good rating across all five key questions at its January 2016 inspection, with particular strengths in culturally competent care for South Asian communities and person-centred planning. Minor issues were noted around inconsistent use of PP…
Jan 2021
Not rated
Dhek Bhal is a Bristol-based homecare charity providing culturally appropriate personal care to 22 people, predominantly from South Asian communities, with strong person-centred practice, effective safeguarding, and well-supported staff. A minor shortcoming wa…
May 2018
Good
Dhek Bhal is a domiciliary care agency serving the South Asian community in Bristol, rated Good across all five key questions at its April 2018 inspection. The service demonstrated strong safeguarding practices, person-centred care, cultural competency, and co…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Dhek does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at BS5 0AX in Bristol. Service area not formally published; we recommend asking the agency directly when requesting a quote.

BS5

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