Care 4U Services (Midlands) Ltd

Birmingham, B28 · Established 03/1

A CQC-regulated home-care provider serving Birmingham, registered since 03/1. Rated Good at its most recent CQC inspection (15/02/2022).

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What the CQC found

The five questions inspectors ask, and how Care scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“The registered manager understood their responsibilities in relation to duty of candour.”
CQC inspection report, Dec 2022

“Information was available to people in different formats such as easy read documents.”
CQC inspection report, Dec 2022

“The provider had a complaints policy and handled four complaints in line with their procedure.”
CQC inspection report, Dec 2022

Inspection history

The trajectory matters as much as the latest rating.

Dec 2022
Requires improvement
Care 4U Services (Midlands) Ltd improved from Inadequate to Requires Improvement following a focused inspection of Safe and Well-led, resolving breaches of Regulations 12, 13 and 19, but remaining in breach of Regulation 17 due to insufficient governance syste…
Dec 2022
Inadequate
Care 4U Services (Midlands) Ltd was rated Inadequate overall and placed in special measures following an October 2019 inspection that found widespread breaches across safe care and treatment, safeguarding, governance, staffing and recruitment. Critical failure…
Dec 2022
Requires improvement
Care 4U Services (Midlands) Ltd received a second consecutive 'Requires Improvement' rating following a focused inspection of Safe and Well-Led, with continuing breaches of Regulation 17 (Good Governance) and unresolved concerns around care planning, medicatio…
Dec 2022
Good
Care 4U Services (Midlands) Ltd improved from Requires Improvement to Good across all five key questions, having resolved previous breaches of Regulation 17 (Good governance) and Regulation 18 (Staffing) identified at the March 2021 inspection. The service dem…
Jan 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Care does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at B28 0BX in Birmingham. Service area not formally published; we recommend asking the agency directly when requesting a quote.

B28

Comparable agencies nearby

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Care Avenues Limited

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Baldwins Care Ltd

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