Operated by Living Ambitions Limited

Living Ambitions Chester

GoodRated 19/01/2024Home care · Warrington

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

7 findings

Note19 Jan 2024
People were supported to maintain relationships, avoid isolation and pursue their own interests and goals.
Note19 Jan 2024
The service worked in partnership with external agencies and received positive feedback from professionals.
Note19 Jan 2024
The registered manager promoted a positive, inclusive and empowering culture with mechanisms such as 'Quality Checker' and 'Our Voice Workshop' for people to influence service improvements.
Note19 Jan 2024
Care plans were person-centred, reflecting individual personalities, life histories and preferences.
Note19 Jan 2024
Staff had relevant training, skills and experience including detailed induction and regular supervision.
Note19 Jan 2024
People were involved in the recruitment process to ensure compatibility with staff.
Note19 Jan 2024
Risks to people's health, safety and well-being had been assessed, monitored and managed effectively with clear care plans.