Care and Support Service - Westbury Fields

Bristol, BS10 · Established 18/0 · Operated by The Council of St Monica Trust

A CQC-regulated home-care provider serving Bristol, registered since 18/0. Rated Good at its most recent CQC inspection (15/02/2020).

Get a quote →+ Add to compare Talk to a human about this agency

What the CQC found

The five questions inspectors ask, and how Care scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“People had access to a wide range of activities, monthly day trips, and on-site restaurant facilities supporting independent living.”
CQC inspection report, Jan 2021

“Quality assurance systems included care and support audits, staff competency monitoring, and an annual internal service review.”
CQC inspection report, Jan 2021

“Person-centred care records included 'This is Me' documents capturing life history, social circumstances and individual preferences.”
CQC inspection report, Jan 2021

Inspection history

The trajectory matters as much as the latest rating.

Jan 2021
Good
Care and Support Service - Westbury Fields was rated Good overall following an announced inspection in December 2014, with four of five key questions rated Good. The single Requires Improvement rating for Well-led reflected a regulatory breach for failing to n…
Feb 2020
Good
Westbury Fields is a domiciliary extra care housing service rated Good across all five key questions at its December 2019 inspection, maintaining its previous Good rating from 2017. The main improvement area identified was that some care plans lacked sufficien…
May 2017
Good
Care and Support Service – Westbury Fields received a Good rating across all five key questions at its announced April 2017 inspection, with people and relatives consistently praising the caring, respectful and well-organised service. The sole minor recommenda…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Care does

✓Homecare agencies
✓Supported housing
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at BS10 6TW in Bristol. Service area not formally published; we recommend asking the agency directly when requesting a quote.

BS10

Comparable agencies nearby

3 Trees Community Support

Good0.4 km awayBristol, City of

Registered manager: Glover, Shirley

Medacs Homecare - Bristol

Run by Medacs Healthcare PLC

Good0.6 km awayBristol, City of

Registered manager: Borman, Mandy

Trinity Homecare

Outstanding0.8 km awayBristol, City of

Registered manager: Kroll, Louise

Like the look of Care? Let us get you a quote.

We'll contact them with your needs and bring back the answer. Free, no commitment.

Request a quote →