Operated by Acre Care Ltd

Acre Care Limited

GoodRated 22/08/2025Home care · Bognor Regis

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

30 findings

Note8 Jun 2023
Respecting and promoting people's privacy, dignity and independence
Note8 Jun 2023
Supporting people to express their views and be involved in making decisions about their care
Note8 Jun 2023
Ensuring people are well treated and supported; respecting equality and diversity

Note8 Jun 2023
Ensuring consent to care and treatment in line with law and guidance
Note8 Jun 2023
Staff working with other agencies to provide consistent, effective, timely care; Supporting people to live healthier lives
Note8 Jun 2023
Supporting people to eat and drink enough to maintain a balanced diet
Note8 Jun 2023
Staff support: induction, training, skills and experience
Note8 Jun 2023
Assessing people's needs and choices; delivering care in line with standards, guidance and the law

Note8 Jun 2023
End of life care proactively planned in partnership with healthcare professionals
Note8 Jun 2023
Positive, open culture with staff consulted on changes and people's feedback acted upon promptly
Note8 Jun 2023
Effective electronic management system (ECM) used to monitor visits, incidents, and trends
Note8 Jun 2023
Registered manager won West Sussex Care Accolade Registered Manager Award 2023
Note8 Jun 2023
Strong multi-agency working with health and social care professionals praised for communication and responsiveness
Note8 Jun 2023

Note8 Jun 2023
End of life care and support
Note8 Jun 2023
Improving care quality in response to complaints or concerns
Note8 Jun 2023
Supporting people to develop and maintain relationships to avoid social isolation
Note8 Jun 2023
Meeting people's communication needs
Note8 Jun 2023
Planning personalised care to ensure people have choice and control and to meet their needs and preferences

Note8 Jun 2023
Preventing and controlling infection
Note8 Jun 2023
Using medicines safely
Note8 Jun 2023
Staffing and recruitment
Note8 Jun 2023
Assessing risk, safety monitoring and management; Learning lessons when things go wrong
Note8 Jun 2023
Systems and processes to safeguard people from the risk of abuse

Note8 Jun 2023
Working in partnership with others
Note8 Jun 2023
Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements; Continuous learning and improving care
Note8 Jun 2023
How the provider understands and acts on the duty of candour
Note8 Jun 2023
Promoting a positive culture that is person-centred, open, inclusive and empowering

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info