Leafield JD Limited

GoodRated 8 May 2023Home care · Rotherham

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

30 findings

Note3 Oct 2023
Respecting and promoting people's privacy, dignity and independence
Note3 Oct 2023
Supporting people to express their views and be involved in making decisions about their care
Note3 Oct 2023
Ensuring people are well treated and supported; respecting equality and diversity

Note3 Oct 2023
Ensuring consent to care and treatment in line with law and guidance
Note3 Oct 2023
Staff working with other agencies to provide consistent, effective, timely care; Supporting people to live healthier lives
Note3 Oct 2023
Supporting people to eat and drink enough to maintain a balanced diet
Note3 Oct 2023
Staff support: induction, training, skills and experience
Note3 Oct 2023
Assessing people's needs and choices; delivering care in line with standards, guidance and the law

Note3 Oct 2023
Open and transparent leadership culture with high staff satisfaction and approachable management team.
Note3 Oct 2023
Robust incident recording and investigation processes with lessons learned actioned.
Note3 Oct 2023
Exceptionally positive approach to partnership working with a wide range of specialist clinicians and professionals.
Note3 Oct 2023
Consistently positive feedback from people and relatives about kindness, respect, and person-centred care.
Note3 Oct 2023
Strong focus on rehabilitation and increasing independence, with bespoke training from specialist health professionals.
Note

Note3 Oct 2023
End of life care and support
Note3 Oct 2023
Improving care quality in response to complaints or concerns
Note3 Oct 2023
Supporting people to develop and maintain relationships to avoid social isolation
Note3 Oct 2023
Meeting people's communication needs
Note3 Oct 2023
Planning personalised care to ensure people have choice and control and to meet their needs and preferences

Note3 Oct 2023
Preventing and controlling infection
Note3 Oct 2023
Staffing and recruitment
Note3 Oct 2023
Assessing risk, safety monitoring and management; Learning lessons when things go wrong
Note3 Oct 2023
Systems and processes to safeguard people from the risk of abuse
Note3 Oct 2023
Using medicines safely

Note3 Oct 2023
Working in partnership with others
Note3 Oct 2023
Engaging and involving people using the service; Continuous learning and improving care
Note3 Oct 2023
Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
Note3 Oct 2023
How the provider understands and acts on the duty of candour
Note3 Oct 2023
Promoting a positive culture that is person-centred, open, inclusive and empowering