Country Carers Limited

Rye, TN31 · Established 30/1

A CQC-regulated home-care provider serving Rye, registered since 30/1. Rated Good at its most recent CQC inspection (14/03/2020).

What the CQC found

The five questions inspectors ask, and how Country scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

“Contingency plans in place for rural area including 4x4 vehicles and adverse weather risk matrix.”
CQC inspection report, Oct 2021

“Complaints policy in place with accessible out-of-hours contact number; no formal complaints at time of inspection.”
CQC inspection report, Oct 2021

“People and relatives consistently positive about staff reliability, kindness, and continuity of care.”
CQC inspection report, Oct 2021

Inspection history

Oct 2021
Good
Country Carers Limited was rated Good overall following significant improvements since a 2015 breach of Regulation 17, with strengthened governance, medicines management, care planning and recruitment practices. The sole area requiring improvement was the inco…
Oct 2021
Good
Country Carers Limited, a domiciliary care agency supporting 38 people in Rye and surrounding rural areas, was rated Good across all five key questions at this February 2020 inspection. The service demonstrated person-centred care delivery, a consistent and we…
Jan 2021
Requires improvement
Country Carers Limited was rated Requires Improvement overall following a December 2015 inspection, with a breach of Regulation 17 identified due to inadequate quality assurance systems that failed to detect gaps in medicines administration records, task-focus…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Registered at TN31 7BE in Rye. Service area not formally published; we recommend asking the agency directly when requesting a quote.

TN31

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