Operated by Able 2 Achieve Limited

able2achieve Office

GoodRated 27/06/2023Home care · Yeovil

Request a quote →+ Add to comparison

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

12 findings

Other

Note27 Jun 2023
Electronic communication innovations introduced to improve staff-people connectivity.
Note27 Jun 2023
People actively involved in recruiting staff who supported them and in decisions about their care.
Note27 Jun 2023
Strong partnership working with other health and social care organisations.
Note27 Jun 2023
Positive, inclusive culture promoted by registered manager with staff feeling respected and valued.
Note27 Jun 2023
Effective governance and quality monitoring systems, with regular audits and feedback loops.
Note27 Jun 2023
Statutory notifications now submitted as required, resolving previous Regulation 18 breach.
Note27 Jun 2023
Medicines managed and administered safely with staff competency assessed, daily stock checks and regular audits.
Note27 Jun 2023
Risk assessments were detailed, person-centred, and enabled people to pursue meaningful activities safely.
Note27 Jun 2023
Safe recruitment processes implemented, resolving previous Regulation 19 breach including DBS checks and employment confirmations.
moderateincident_learning27 Jun 2023
the service had identified issues with the management and administration of medicines with agency workers supporting people.
minorcommunication_with_families27 Jun 2023
some are less skilled and they don't speak English as a first language I worry about how he manages when people can't really understand and verbally it is difficult for him.
moderatestaffing_levels27 Jun 2023
Staffing, this is one of the things it doesn't seem to have the same staff week to week. It can be a real range from week to week he doesn't get a consistent carer