Operated by Housing 21

Housing 21 - Summer Field Court

GoodRated 23/10/2019Home care · Stone

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

10 findings

Note10 Mar 2022
Assured that infection outbreaks can be effectively prevented or managed
Note10 Mar 2022
Assured that the provider was using PPE effectively and safely
Note10 Mar 2022
Measures in place to mitigate risks associated with COVID-19 related staff pressures
Note10 Mar 2022
Weekly infection control audits carried out by the management team
Note10 Mar 2022
Visors available for staff when communicating with people with learning disabilities and/or hearing difficulties
Note10 Mar 2022
Bite-size refresher training videos available for staff on putting on and taking off PPE
Note10 Mar 2022
Regular competency checks to ensure staff were using PPE correctly
Note10 Mar 2022
Posters displayed throughout the service reminding people, staff and visitors to wear masks and providing pictorial handwashing advice