Disablement Association of Barking and Dagenham

Dagenham, RM9 · Established 06/1

A CQC-regulated home-care provider serving Dagenham, registered since 06/1. Rated Good at its most recent CQC inspection (13/11/2024).

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What the CQC found

The five questions inspectors ask, and how Disablement scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Four out of seven relatives spoke highly of certain staff, describing them as friendly, caring and knowledgeable about the people they supported.”
CQC inspection report, Mar 2024

“The newly appointed service lead was regularly visiting people and meeting relatives to obtain feedback.”
CQC inspection report, Mar 2024

“The nominated individual understood the duty of candour; records evidenced relatives were informed when incidents occurred.”
CQC inspection report, Mar 2024

Inspection history

The trajectory matters as much as the latest rating.

Nov 2024
Not rated
We carried out this inspection to see if improvements had been made. This service was last inspected in September 2023 and was rated inadequate. The local authority informed us that they believed improvements had been made and they wished to consider commissio…
Mar 2024
Inadequate
Disablement Association of Barking and Dagenham was rated Inadequate overall following an unannounced inspection in September 2023, with substantiated safeguarding concerns including staff shouting at and roughly handling people, critical gaps in risk assessme…
Jul 2021
Good
This focused inspection of Disablement Association of Barking and Dagenham found improvements had been made following a previous 'Requires improvement' rating, with breaches of Regulations 12 and 17 remediated. The service was rated Good overall, with safe and…
Jan 2020
Requires improvement
Disablement Association of Barking and Dagenham was rated Requires Improvement overall at its November 2019 inspection, down from Good in 2017, due to breaches of Regulation 12 (unsafe risk assessments and medicine management) and Regulation 17 (inadequate gov…
Jan 2020
Good
Disablement Association of Barking and Dagenham was rated Good across all five key questions at its January 2017 inspection, with 35 people receiving personal care supported by well-trained, compassionate staff and personalised care plans. A minor gap was note…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Disablement does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at RM9 5NU in Dagenham. Service area not formally published; we recommend asking the agency directly when requesting a quote.

RM9

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