Your Ryedale Care Limited

Requires improvementRated 3 Sept 2026Home care · Pickering

CQC Key Questions

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

What inspectors found

30 findings

Note24 Dec 2022
Supporting people to express their views and be involved in making decisions about their care; Respecting and promoting people's privacy, dignity and independence
Note24 Dec 2022
Ensuring people are well treated and supported; respecting equality and diversity

Note24 Dec 2022
Ensuring consent to care and treatment in line with law and guidance
Note24 Dec 2022
Staff working with other agencies to provide consistent, effective, timely care; Supporting people to live healthier lives
Note24 Dec 2022
Supporting people to eat and drink enough to maintain a balanced diet
Note24 Dec 2022
Assessing people's needs and choices; delivering care in line with standards, guidance and the law
Note24 Dec 2022
Staff support: induction, training, skills and experience

Note24 Dec 2022
Complaints processes were clear and people felt confident concerns would be addressed promptly.
Note24 Dec 2022
Registered manager was proactive, approachable and passionate about person-centred care.
Note24 Dec 2022
People were actively involved in planning their care and staff promoted independence and dignity.
Note24 Dec 2022
Care plans were personalised, including social history, interests, cultural background and communication needs.
Note24 Dec 2022
PPE use was effective and infection prevention and control policy was up to date.
Note24 Dec 2022

Note24 Dec 2022
Improving care quality in response to complaints or concerns
Note24 Dec 2022
Meeting people's communication needs
Note24 Dec 2022
Planning personalised care to ensure people have choice and control and to meet their needs and preferences

Note24 Dec 2022
Preventing and controlling infection
Note24 Dec 2022
Using medicines safely
Note24 Dec 2022
Staffing and recruitment
Note24 Dec 2022
Assessing risk, safety monitoring and management
Note24 Dec 2022
Systems and processes to safeguard people from the risk of abuse; Learning lessons when things go wrong

Note24 Dec 2022
Continuous learning and improving care; Working in partnership with others
Note24 Dec 2022
Engaging and involving people using the service, the public and staff; Working in partnership with others
Note24 Dec 2022
How the provider understands and acts on the duty of candour
Note24 Dec 2022
Promoting a positive culture that is person-centred, open, inclusive and empowering
Note24 Dec 2022
Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements