Happy Family Care Services Limited

Morden, SM4 · Established 02/0

A CQC-regulated home-care provider serving Morden, registered since 02/0. Rated Good at its most recent CQC inspection (Aug 2025).

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What the CQC found

The five questions inspectors ask, and how Happy scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Staff encouraged people's independence and responded to wishes; family members reported carers were kind, patient and person-centred.”
CQC inspection report, Dec 2023

“Management team aware of Duty of Candour responsibilities and acted promptly on issues raised by families.”
CQC inspection report, Dec 2023

“Provider worked in partnership with Local Authorities, GPs and community professionals.”
CQC inspection report, Dec 2023

Inspection history

The trajectory matters as much as the latest rating.

Jul 2025
Not rated
Date of assessment: 1 April- 30 May 2025. Happy Family Care Services Limited is a care at home service for older people. The service provides support to 21 people. We undertook this assessment to follow up on concerns identified at the last assessment. At our…
Dec 2023
Requires improvement
Happy Family Care Services Limited received an overall rating of Requires Improvement at its January 2023 inspection, with four regulatory breaches identified covering safe care and treatment, staffing, need for consent, and governance. Key failings included i…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Happy does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at SM4 6BL in Morden. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SM4

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