Harbour Care Home

Herne Bay, CT6 · Established 30/1 · Operated by Harbour Homes UK Limited

A CQC-regulated home-care provider serving Herne Bay, registered since 30/1. Rated Good at its most recent CQC inspection (Oct 2019).

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What the CQC found

The five questions inspectors ask, and how Harbour scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Positive, open culture with people meaningfully involved in recruitment, health and safety checks, and the running of the service.”
CQC inspection report, Oct 2021

“Personalised, responsive support plans reviewed every three months; people supported to pursue interests, social activities and independent living skills.”
CQC inspection report, Oct 2021

“People were treated with kindness, dignity and respect; staff built strong individual relationships and advocated for people when needed.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Good
Harbour Care Home was rated Good overall following an unannounced inspection in June 2016, with strong person-centred care, safe medicines management, and a skilled, supportive staff team. Well-led was rated Requires Improvement due to the absence of a registe…
Jun 2019
Good
Harbour Care Home achieved a Good rating across all five key questions at its February 2019 inspection, with no breaches of regulation identified. The service demonstrated strong person-centred care, safe medicines management, effective staff training, and res…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Harbour does

✓Residential homes
✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CT6 8HY in Herne Bay. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CT6

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